Gander
The leading platform to connect clearance items with local shoppers instantly
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Expert product design processes
Partnering with Gander was a strategic move to leverage innovative design in enhancing user experiences for shops and supermarkets. Our objective was to develop a seamless, engaging platform that helps retailers reduce waste, attract customers, and gain valuable insights into consumer behaviour. By focussing on intuitive design and clear calls to action, we aimed to transform Gander into a powerful tool that integrates effortlessly with existing systems, delivering real-time benefits to both retailers and consumers.

Opportunity
Gander's original homepage needed an improved UX and clearer calls-to-action (CTAs) to boost user engagement and conversion rates.
Solution
We redesigned the homepage with a clean and intuitive layout that emphasises essential CTAs. By simplifying navigation and highlighting key benefits for retailers and consumers, we made it easier for users to understand Gander's value proposition. Clear CTAs guide users to explore the platform's features and benefits, encouraging them to engage and take action.
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Opportunity
The original "Bruce in the Box" app interface for retailers and shops was difficult to use, making it time-consuming for staff to manage and update reduced products.
Solution
We enhanced the UX and usability of the app to streamline the process of managing reduced products. The redesigned interface features a clear and organised list of currently reduced products, allowing staff to quickly view and manage inventory. Intuitive buttons for adding new products and editing quantities simplify these tasks, reducing the time required. Additionally, the app's navigation was optimised to ensure all essential functions are easily accessible, making the process faster and more efficient for retail staff. This improved design ensures retailers can manage reductions swiftly, leading to better inventory control and increased productivity.

Opportunity
The original waste products flow in the app was overly complex, making it time-consuming for supermarket staff to manage waste efficiently amidst their numerous tasks.
Solution
We simplified the waste products flow to enhance speed and ease of use. The updated flow starts with a streamlined menu bar featuring a clearly marked waste mode tab. Users can begin the process by entering barcodes manually or using the open camera for quick scanning. The intuitive and fast camera screen allows for rapid scanning of multiple products. Finally, the waste queue list enables staff to manage all selected products with minimal steps. This streamlined approach ensures supermarket staff can complete the waste process quickly and efficiently, freeing up their time for other important duties.
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Opportunity
Retailers needed a comprehensive and intuitive CRM system to monitor live reductions, sales, and waste, but such a system did not previously exist.
Solution
We designed the Gander Console dashboard from scratch to meet these needs. The new dashboard features detailed infographics and visual data representations that provide real-time insights into live reductions, the number of items sold, and the amount of waste. Each store's performance metrics are prominently displayed for easy comparison and analysis. The layout prioritises critical information, enabling retailers to quickly access and understand key performance indicators. This new design empowers retailers to effectively monitor their operations and make data-driven decisions to enhance their efficiency and profitability.
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Opportunity
Opportunity
Retailers needed a comprehensive and intuitive CRM system to monitor live reductions, sales, and waste, but such a system did not previously exist.
Opportunity
Retailers needed a comprehensive and intuitive CRM system to monitor live reductions, sales, and waste, but such a system did not previously exist.
Opportunity
Retailers needed a comprehensive and intuitive CRM system to monitor live reductions, sales, and waste, but such a system did not previously exist.
Opportunity
Retailers needed a comprehensive and intuitive CRM system to monitor live reductions, sales, and waste, but such a system did not previously exist.
Opportunity
Retailers needed a comprehensive and intuitive CRM system to monitor live reductions, sales, and waste, but such a system did not previously exist.
Opportunity
Retailers needed a comprehensive and intuitive CRM system to monitor live reductions, sales, and waste, but such a system did not previously exist.
What we achieved
Why choose Moken
We redesigned the homepage to improve UX and CTAs, increasing engagement. Streamlining the "Bruce in the Box" app and waste products flow improved efficiency for retail staff. We also created the Gander Console CRM system, giving retailers valuable insights for better decision-making. Additionally, integration pages were developed to seamlessly incorporate Gander's functionalities into retailers' websites. Our collaboration has strengthened Gander's platform, making it more user-friendly and efficient.
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